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MKT-120 Principles of Marketing
This course introduces principles and problems of marketing goods and services. Topics include promotion, placement, and pricing strategies for products. Upon completion, students should be able to apply marketing principles in organizational decision making.
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MKT-123 Fundamentals of Selling
This course is designed to emphasize the necessity of selling skills in a modern business environment. Emphasis is placed on sales techniques involved in various types of selling situations. Upon completion, students should be able to demonstrate an understanding of the techniques covered.
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MKT-220 Advertising and Sales Promotion
This course covers the elements of advertising and sales promotion in the business environment. Topics include advertising and sales promotion appeals, selection of media, use of advertising and sales promotion as a marketing tool, and means of testing effectiveness. Upon completion, students should be able to demonstrate an understanding of the concepts covered through application.
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MKT-3438B Customer Service Success
The Customer Service Success course focuses on the importance of customer relations in the business world. Emphasis is placed on learning how to respond to complex customer requirements and to efficiently handle stressful situations. This course will address many market changes such as the impact of the COVID-19 pandemic, working in remote teams, and greater focus on customers with disabilities. Participants will learn about Human Resource Management practices, as well as how to plan, coach, and work in teams. This course provides the training hours needed in preparation for the Certified Customer Service Professional (CCSP) and Direct Contact Service Professional (DCSP) certification examinations. Students should review the exam requirements on the National Customer Service Association website.
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MLS-3230D Business Idea Opportunities
Business ideas are the starting point for developing a business. A key for successful business development and expansion is to start with a business idea, then discover the opportunities available. Students will be led by an instructor through the opportunity discovery process by using their business ideas to find available business opportunities they would like to seize for their businesses. Students may continue to learn more about developing a business by taking the "Building Your Business Models" course.
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MLS-3230E Building Your Business Models
Now that you have discovered available business opportunities in the "Business Idea Opportunities" course, it is now time for another key to a successful business - business modeling. Students will be led by an instructor through the business modeling process to develop how they will be able to seize the opportunities within their businesses. The business model will assist with pitching, proposals, business/strategic plans, marketing, and operations. While it is recommended that the "Business Idea Opportunities" course be taken prior to "Building Your Business Models," it is not required.
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MLS-3230F Art Entrepreneurship
The goal of this course is to provide students with the tools necessary to understand the functions of the various arts industries and learn what is required to succeed with entrepreneurial arts ventures. Students will examine the challenges and changing nature of entrepreneurship and innovation that are unique to the arts. For example, students will gain an understanding of how intellectual property rights protect creative expression and how honoring and referencing the work of others can be accomplished without infringing upon creative rights. A goal of this course is to provide examples of entrepreneurial challenges and explore how they are addressed by arts industry leaders. Entrepreneurs and leaders in the various arts industries are invited to join our classes and share their experiences with students. We will explore special topics from the music, film, television, theatre, live performance industries and others. As careers in music can dovetail into other major media, we place special emphasis on the music industry and its practices to include that of copyright, music rights, licensing, fees and royalties; issues that must be understood in the formal use of intellectual property in all media. Overall, students will learn to navigate challenges prevalent in arts entrepreneurship, such as crafting meaningfulness, audience cultivation, social media, marketing and genre.
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MLS-3809D Essentials of Human Rsrce Mgmt
Essentials of Human Resource Management introduces the functions of personnel/human resource management within an organization. Topics include equal opportunity and the legal environment, recruitment and selection, performance appraisal, employee development, compensation planning, and employee relations. The course is designed to provide students with the training hours needed to meet the five modules of study: HR competencies, people, organization, workplace, and strategy, in preparation for the Society for Human Resources Management (SHRM), Professional in Human Resources (HRCI PHR), or Senior Professional in Human Resources (SPHR) certification exams. Upon completion, students should be able to anticipate and resolve human resource concerns. Additional qualifications may be required to register for the certification exams; please visit www.shrm.org to learn more.
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MLS-3810C Successful Project Management
The Successful Project Management course is designed specifically for the practicing project manager and the future manager. Learn how to master the strict planning, tracking, monitoring, and control techniques needed to bring projects in on schedule and under budget. This course provides the training hours needed to meet the educational requirements for the Project Management Certification. It is highly recommended that students review the requirements at www.pmi.org before registering for this course.
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MNT-110 Introduction to Maintenance Procedures
This course covers basic maintenance fundamentals for power transmission equipment. Topics include equipment inspection, lubrication, alignment, and other scheduled maintenance procedures. Upon completion, students should be able to demonstrate knowledge of accepted maintenance procedures and practices according to current industry standards.
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MNT-230 Pumps & Piping Systems
This course covers pump installation and maintenance and related valves and piping systems. Topics include various types of pump systems and their associated valves, piping requirements, and other related topics. Upon completion, students should be able to select and install pump and piping systems and demonstrate proper maintenance and troubleshooting procedures.
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MNT-240 Industrial Equipment Troubleshooting
This course covers the various service procedures, tools, instruments, and equipment necessary to analyze and repair typical industrial equipment. Emphasis is placed on electro-mechanical and fluid power equipment troubleshooting, calibration, and repair, including common techniques and procedures. Upon completion, students should be able to troubleshoot and repair industrial equipment.
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MNT-3065B Power and Logic for Elevator Systems
This course introduces apprentices to the fundamental circuits found in elevator control systems. Apprentices learn basic control logic through complex logic and troubleshooting
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MSP-110 Introduction to Medical Product Safety
This course provides a comprehensive introduction to medical product safety and pharmacovigilance. Topics include an overview of the key components of product safety, product safety terminology, the processes for monitoring product safety, and the regulations that govern product safety and pharmacovigilance. Upon completion, students should be able to describe the processes for monitoring the safety of drugs, diagnostics, medical devices, and biologics throughout a product's life cycle.
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MSP-115 Medical Product Safety Regulations
This course provides an overview of national and global regulations governing the safety of medical products including drugs, diagnostics, medical devices, and biologics. Topics include a review of the regulatory agencies; regulations for pre-clinical, clinical, and post-market production safety; and regulations governing the process for monitoring product safety. Upon completion, students should be able to demonstrate a basic understanding of regulatory processes associated with clinical research and describe effective means of compliance.
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MSP-120 Safety Reporting
This course provides an overview of the criteria utilized in determining how safety data are reported. Emphasis is placed on learning the purpose, content, and format of the various reports that include safety information. Upon completion, students should be able to describe the difference between expedited and periodic reporting, the criteria used in this determination, as well as the purpose and content of each type of safety report.
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MSP-130 Safety Systems and Processes
This course provides an introduction to product safety systems, the collection and processing of safety data, and data coding. Emphasis is placed on the importance of quality data, the steps in case processing, and experience in entering case data. Upon completion, students should be able to discuss and perform the essential steps in processing a case from beginning to end for both pre-marketing and post-marketing cases.
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MSP-150 Medical Product Safety Fieldwork I
This course provides supervised work experience and observations in a medical product safety research setting. Emphasis is placed on the enhancement of professional skills and the practical application of curriculum concepts in a research setting. Upon completion, students should be able to describe research theory effectively to medical product safety/pharmacovigilance research practices.
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MSP-220 Signal Detection and Risk Assessments
This course provides a basic understanding of the analysis of data to identify safety signals and to determine a product's risk profile to ensure a medical product has a favorable benefit-risk balance through its life cycle. Topics include the rationale and methods used in analyzing single cases versus aggregate data. Upon completion, students should be able to synthesize work in case processing, safety systems, safety reporting and regulations to assess a product's benefit-risk, as well as to identify the issues in ongoing benefit-risk assessments and demonstrate a basic understanding of how signaling and risk assessments are done.
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MSP-250 Medical Product Safety Research Fieldwor II
This course provides advanced work experience in a medical product safety/pharmacovigilance research setting. Emphasis is placed on the refinement of professional skills and the practice of curriculum concepts in diverse medical product safety research areas. Upon completion, students should be able to apply research theory to medical product safety/pharmacovigilance practices.
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MTH-3021A Massage Therapy I
Massage Therapy I is the first of two courses in the Massage Therapy program and is designed to introduce students to anatomy and physiology, ethics, pathology, kinesiology, pain relief, and stress management for massage therapy. Students will learn basic massage therapy skills and bodywork techniques. Upon completion, students should be able to apply basic Swedish massage therapy skills. Completion of both courses in the program will prepare students for both state and national massage therapy licensing exams through classwork and practical, hands-on training. Textbooks included. Prerequisites: 1) Proof of age as 18 years or older; AND 2) Proof of a high school diploma (copy of diploma), GED (copy of diploma), or college transcript (official or unofficial). The registration deadline is 5 days prior to the class start date. Students must submit proof of prerequisites prior to registration.
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MTH-3021B Massage Therapy II
Massage Therapy II is the second of two courses in the Massage Therapy program and is designed to offer advanced knowledge, skills, and hands-on techniques in a variety of clinical settings. Students will continue with anatomy and physiology, ethics, pathology, kinesiology, pain relief, and stress management. Additional topics will include business management, aromatherapy, pain relief, MBLEX prep, and work experience in the massage clinic. Upon completion, students should be able to perform entry-level therapeutic massage on various populations. Completion of both courses in the program will prepare students for both state and national massage therapy licensing exams through classwork and practical, hands-on training. Students must successfully complete Massage Therapy I to be eligible to enroll in Massage Therapy II.
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MUS-110 Music Appreciation
This course is a basic survey of the music of the Western world. Emphasis is placed on the elements of music, terminology, composers, form, and style within a historical perspective. Upon completion, students should be able to demonstrate skills in basic listening and understanding of the art of music. This course is approved for the Global Distinction Program.
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MUS-112 Introduction to Jazz
This course introduces the origins and musical components of jazz and the contributions of its major artists. Emphasis is placed on the development of discriminating listening habits, as well as the investigation of the styles and structural forms of the jazz idiom. Upon completion, students should be able to demonstrate skills in listening and understanding this form of American music.
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MUS-141 Ensemble I
This course provides an opportunity to perform in any combination of instrumental, vocal, or keyboard groups of two or more. Emphasis is placed on the development of performance skills and the study of a variety of styles and periods of ensemble literature. Upon completion, students should be able to demonstrate skills needed to participate in ensemble playing leading to performance.
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MUS-142 Ensemble II
This course is a continuation of MUS 141. Emphasis is placed on the development of performance skills and the study of a variety of styles and periods of ensemble literature. Upon completion, students should be able to demonstrate skills needed to participate in ensemble playing leading to performance.
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MUS-241 Ensemble III
This course is a continuation of MUS 142. Emphasis is placed on the development of performance skills and the study of a variety of styles and periods of ensemble literature. Upon completion, students should be able to demonstrate skills needed to participate in ensemble playing leading to performance.
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MUS-242 Ensemble IV
This course is a continuation of MUS 241. Emphasis is placed on the development of performance skills and the study of styles of ensemble literature. Upon completion, students should be able to demonstrate skills needed to participate in ensemble playing leading to performance.
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NAS-101 Nurse Aide I
This course includes basic nursing skills required to provide safe, competent personal care for individuals. Emphasis is placed on person-centered care, the aging process, communication, safety/emergencies, infection prevention, legal and ethical issues, vital signs, height and weight measurements, elimination, nutrition, basic restorative care/rehabilitation, dementia, mental health and end-of-life care. Upon completion, students should be able to demonstrate knowledge and skills and be eligible to test for listing on the North Carolina Nurse Aide I Registry.
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NAS-102 Nurse Aide II
This course provides training in Nurse Aide II tasks. Emphasis is placed on the role of the Nurse Aide II, sterile technique and specific tasks such as urinary catheterization, wound care, respiratory procedures, ostomy care, peripheral IV assistive activities, and alternative feeding methods. Upon completion, students should be able to demonstrate knowledge and skills and safe performance of skills necessary to be eligible for listing on the North Carolina Nurse Aide II Registry.