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HRD-3001J Job Seeking Skills Wkshop
Need new and creative strategies for employment networking? Attend any one of these workshops to become familiar with different strategic plans of action to target your ideal job. Along with networking, learn proper interviewing techniques. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3001M Job Search Strategies for Mature Prof
Mature workers may face challenges in their job searches. Job seekers "of a certain age" may face negative stereotypes, but savvy, informed employers seek candidates who offer the best skills, regardless of age. Prepare yourself to be the best candidate by adding social networking to your search. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3001V Communicating With Purpose
LEARNING OUTCOMES: Upon completing requirements for this course, the student will be able to: 1. Understand the differences between informal communication and corporate communication expectations; 2. Demonstrate how to have difficult conversations, ask for what they want/need, and be able to speak up for themselves; 3. Understand the steps and process to getting a new position and how communication is used every step of the way; 4. Each student to create their own goal for the course. OUTLINE OF INSTRUCTION: I. Intro to Corporate Communication A. How you introduce yourself to strangers: Elevator Pitch B. Writing Communication in Corporate C. Speaking Communication in Corporate D. How to have difficult conversations E. Using new technology to create better communication II. Know yourself Better A. Predictive Index Tool to learn everyone's Communications Styles B. Active Listening C. Public Speaking D. How to ask for what you want
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HRD-3001W Achieving Platinum Placement
Prove to employers that you possess the critical workplace skills in reading, applied math, and locating information. Upgrade skill levels to take the WorkKeys exam. This class is open-entry/open-exit, so you can start and attend anytime. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3002E NC Works Training for Careers Lab
This lab is based on meeting the "just in time" needs of the community and partners to provide a rotating schedule of employability skills topics across the two counties. Labs consist of one hour of instruction, videos, presentations, or guest speakers on a particular topic, then two hours of applying that topic to the job search. The last two hours may include one-on-one assistance, role playing, or group activities. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3002F Resumes That Work!
Need to create a resume or cover letter, search for jobs, or apply for employment online? Need to practice and/or refresh your skills before taking WorkKeys assessments to earn your Career Readiness Certification? This instructor led lab provides resume development and enhancement tips, cover letter and online job search assistance. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3003C P.I.V.O.T
The P.I.V.O.T (Preparing Individuals for Varied Occupations and Transitions) course provides employability skills training for unemployed and underemployed adults. The curriculum framework is designed to assess the interests, attitudes, aptitudes, and readiness as it relates to career, employment, and/or educational goals. The content of the instructional materials will focus on the following topics: personal development, career exploration, goal setting and the development of a written plan of action. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3003F Workforce Ready Reentry
This course provides specific work-readiness activities for students who are "justice involved." Individuals with a criminal record, ranging from being charged to being recently released from incarceration, can experience barriers to obtaining some licenses, certifications, and, ultimately, employment. This course helps students navigate education and skills training and provides an approach to interviewing and resume preparation customized to their needs. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3004W The Going Places Network
In partnership with Dress for Success, this 10-week workshop series is offered to women in search of employment. Students will develop a personal brand, customize resumes, build a professional network and get job leads from local companies. Career suiting is available to women who register for this course. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3005F Job Search Plus: LinkedIn and Beyond
Are you LinkedIn? Do you tweet? Do you consider Facebook to be a verb? If these terms are foreign to you, come learn the newest ways to use social media for networking and seeking employment. Since 80 percent of today's jobs are found on the "hidden" job market, find out how to establish an online presence to gain access to opportunities. 6 hours. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3005G Technology Awareness for the Workplace
Develop and enhance technology skills for the workplace. Learn how to use the computer to locate job openings, create a resume and cover letters, complete online applications on the internet, use social media for effective networking, and build an electronic employment portfolio. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3006E Networking and Interviewing Skills
This course provides employability skills training for unemployed adults. The curriculum is designed to help the individual to deal with the challenges of job interviewing and effective networking, responses to interview questions, and projecting a positive professional image that makes a good first impression. Content includes discussion on the different categories of interview questions, mock interviews, answering difficult questions, and developing a contact list to assist in the job search. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3008A Making Your Dollars Work
This course is designed to provide employability skills training for unemployed and underemployed adults. The curriculum framework is designed to help students understand real-life economic concepts and economic ways of thinking that will enable them to make better informed decisions as it relates to their role as a member of the workforce. Topics include, but are not limited to, wage improvement plans, workplace business concepts and basic economic literacy concepts.
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HRD-4000A Human Service Exploration: DSS
This course covers skills and strategies designed to provide employability skills training and career exploration for the role of Income Maintenance Caseworker within Division of Social Service agencies, as well as other organizations and agencies that require familiarity with the state income based programs. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-4100A Working Smart
Working Smart is a soft-skills program developed by the Charlotte Mecklenburg Workforce Developmental Partners (CMWDP). It is designed to provide job-seekers the work and life skills that enhance employee productivity. Employers are looking for candidates who have the "soft-skills" that lead to success in the following ways: communication, problem solving skills, time management, accountability, and more. Requires Working Smart certified instructors and utilization of the Working Smart curriculum. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRM-110 Introduction to Hospitality and Tourism
This course covers the growth and progress of the hospitality industry. Topics include tourism, lodging, resorts, gaming, restaurants, foodservice and clubs. Upon completion, students should be able to demonstrate an understanding of the background, context, and career opportunities that exist within the hospitality industry.
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HRM-120 Front Office Procedures
This course introduces a systematic approach to lodging front office procedures. Topics include reservations, registration, guest satisfaction, occupancy and revenue management, security, interdepartmental communications, and related guest services. Upon completion, students should be able to demonstrate a basic understanding of current front office operating systems, including efficient and courteous guest services.
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HRM-124 Guest Service Management
This course is designed to provide an introduction to the culture of dining room service management. Emphasis is placed on the dignity and psychology of service work, dining room organization/infrastructure, service delivery, and modeling management roles in a dining room environment. Upon completion, students should be able to demonstrate an understanding of the guest/server dynamic and apply these principles in a dining room setting.
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HRM-125 Etiquette for Hospitality
This course covers social skills needed to effectively interact within organizational and customer situations. Topics include general social manners, personal appearance, table manners, restaurant and meeting etiquette, and business interaction. Upon completion, students should be able to function with confidence in various social, cultural, and professional situations.
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HRM-140 Legal Issues-Hospitality
This course covers the rights and responsibilities that the law grants to or imposes upon the hospitality industry. Topics include federal and state regulations, historical and current practices, safety and security, risk management, loss prevention, relevant torts, and contracts. Upon completion, students should be able to demonstrate an understanding of the legal system and the concepts necessary to prevent or minimize organizational liability.
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HRM-210 Meetings and Event Planning
This course introduces concepts related to the planning and operation of conventions, trade shows, professional meetings, and foodservice events. Emphasis is placed on methods of marketing, selling, organizing, and producing conventions, events, and trade shows that will increase financial and environmental value. Upon completion, students should be able to demonstrate an understanding of management principles for multi-function, multi-day conferences and events.
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HRM-215 Restaurant Management
This course provides an overview of the responsibilities and activities encountered in managing a food and beverage operation. Topics include planning, organization, accounting, marketing, trends, and human resources from an integrated managerial viewpoint. Upon completion, students should be able to demonstrate an understanding of the operation of a restaurant.
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HRM-220 Cost Control-Food and Beverage
This course introduces controls and accounting procedures as applied to costs in the hospitality industry. Topics include reports, cost control, planning and forecasting, control systems, financial statements, operational efficiencies, labor controls and scheduling. Upon completion, students should be able to demonstrate an understanding of food, beverage, and labor cost control systems for operational troubleshooting and problem solving.
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HRM-240 Marketing for Hospitality
This course covers planning, organizing, directing, and analyzing the results of marketing programs for the hospitality industry. Emphasis is placed on target marketing, marketing mix, analysis, product and image development, use of current media, sales planning, advertising, public relations, and collateral materials. Upon completion, students should be able to apply the marketing process as it relates to the hospitality industry.
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HRM-245 Human Resource Management-Hospitality
This course introduces a systematic approach to human resource management in the hospitality industry. Topics include training/development, staffing, selection, hiring, recruitment, evaluation, benefit administration, employee relations, labor regulations/laws, discipline, motivation, productivity, shift management, contract employees and organizational culture. Upon completion, students should be able to apply human resource management skills for the hospitality industry.
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HRM-275 Leadership-Hospitality
This course introduces leadership traits, styles, and the roles and responsibilities of successful hospitality leaders while developing the student?s personal leadership skills. Topics include formal and informal hospitality leadership; defining effective and ineffective leadership behavior; and leadership organizational change and planning within the hospitality industry. Upon completion, students will be able to apply appropriate leadership actions in real-world situations ranging from local to global hospitality environments.
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HRM-280 Management Problems-Hospitality
This course is designed to introduce students to timely issues within the hospitality industry and is intended to move students into a managerial mindset. Emphasis is placed on problem-solving skills using currently available resources. Upon completion, students should be able to demonstrate knowledge of how hospitality management principles may be applied to real challenges facing industry managers.
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HSC-110 Orientation to Health Careers
This course is a survey of health care professions. Topics include professional duties and responsibilities, working environments, and career choices. Upon completion, students should be able to demonstrate an understanding of the health care professions and be prepared to make informed career choices.
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HSE-3220A Income Maintenance Caseworker - NCFAST
This course is designed to cover a variety of skills associated with the Income Maintenance Caseworker role to determine service eligibility. Specific focus will include proficiency in the utilization of the NCFAST application. Other topics include skills in communication, interviewing time management, data gathering/compiling and data analysis. Prerequisite: Completion of the course "Human Service Exploration" at Â鶹¾«Æ·ÔÚÏß²¥·Å or another college is necessary to take this course. Email rashadac@durhamtech.edu for information on how to demonstrate completion of the prerequisite and how to register.
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HUM-110 Technology and Society
This course considers technological change from historical, artistic, and philosophical perspectives and its effect on human needs and concerns. Emphasis is placed on the causes and consequences of technological change. Upon completion, students should be able to critically evaluate the implications of technology. Select sections of this course are eligible for OPTIONAL individual Honors projects (look for section numbers with an "H").